Outline:
Introduction. (2 minutes)
What is self-regulation. (3 minutes)
What / Who is the ICRC. (5 minutes)
Complaints and Reports defined. (5 minutes)
Procedure once received, including appointing investigators and what they can do. (20 minutes)
ICRC deliberation process and decisions, including a discussion of outcomes. (20 minutes)
Discussion of most commonly seen complaints. (20 minutes)
Discussion of things I’ve been surprised to learn over the years on the ICRC – including perspectives from insurance companies, other healthcare providers, reactions of parties involved, HPARB decisions. (15 minutes)
Examples (sticking to what’s published on the public register or Informed) & Q&A. (30 minutes)
As presented at our Live 2024 ND Conference: Naturopathic Approaches to Various Disorders. A complete list of webinars from the 2024 Conference can be found here.
Presented by Dr Erin Psota ND